Contact Us

Kemetica Scientific Journals (KSJ) welcomes inquiries from authors, reviewers, readers, and institutions. Please use the appropriate contact information below to ensure your query is directed to the right department.

Editorial Office

For all matters related to manuscript submissions, the peer-review process, editorial decisions, and general journal inquiries:

Email: editor@ksj.edu (placeholder - استبدل بالبريد الفعلي)

Response Time: Within 3-5 business days

Author Support

For inquiries regarding:

* Submission guidelines and formatting

* Article processing charges (APCs) and waivers

* Publishing model selection (subscription vs. open access)

* Proof corrections and publication timelines

* Offprints and article sharing

Email: authorsupport@ksj.edu (placeholder - استبدل بالبريد الفعلي)

Response Time: Within 2-3 business days

APC Waiver Requests

For authors requesting a waiver or discount of the article processing charge for open access publication. Please include your country of affiliation, institutional affiliation, and funding status in your request.

Email: waivers@ksj.edu (placeholder - استبدل بالبريد الفعلي)

Subject Line Format: "APC Waiver Request – [Corresponding Author Name] – [Article Title]"

Response Time: Within 5-7 business days

Reviewer Inquiries

For questions regarding:

* Reviewer invitations and assignments

* Reviewer guidelines and expectations

* Review submission deadlines and extensions

* Recognition and certificates for reviewers

Email: reviewers@ksj.edu (placeholder - استبدل بالبريد الفعلي)

Response Time: Within 2-3 business days

Subscriptions and Institutional Access

For inquiries from libraries, institutions, and consortia regarding:

* Institutional subscription rates and licenses

* Multi-site access and consortia pricing

* Back issue access

* Pay-per-view options

Email: subscriptions@ksj.edu (placeholder - استبدل بالبريد الفعلي)

Editorial Board and Guest Editor Proposals

For inquiries regarding:

* Joining the editorial board as an Associate Editor or Advisory Board member

* Proposing a special issue or article collection

* Guest editor applications and responsibilities

Email: editorialboard@ksj.edu (placeholder - استبدل بالبريد الفعلي)

Ethics and Complaints

For reporting concerns related to:

* Plagiarism or duplicate submission

* Data fabrication or falsification

* Authorship disputes

* Reviewer or editor misconduct

* Retraction requests

Email: ethics@ksj.edu (placeholder - استبدل بالبريد الفعلي)

All ethics complaints are handled confidentially in accordance with COPE guidelines.

Technical Support

For technical issues related to:

* Online submission system access and navigation

* File upload errors

* Account creation and password reset

* PDF generation problems

Email: techsupport@ksj.edu (placeholder - استبدل بالبريد الفعلي)

Mailing Address (Optional)

If applicable, you may include a physical address:

Kemetica Scientific Journals (KSJ)

[Department Name, if applicable]

[Institution Name]

[Street Address]

[City, Postal Code]

[Country]

Social Media and Online Presence (Optional)

Stay connected with KSJ for updates, calls for papers, and journal news:

Website: https://ksj-journals.org/

LinkedIn: [LinkedIn URL placeholder]

Twitter/X: [Twitter URL placeholder]

ResearchGate: [ResearchGate URL placeholder]

Office Hours

Editorial office inquiries are typically answered during regular business hours:

Sunday – Thursday: 9:00 AM – 5:00 PM (GMT+2 / Cairo Local Time)

Friday – Saturday: Closed (inquiries received during weekends will be answered on the next business day)

Office hours may vary during academic holidays and institutional closures.

Before Contacting Us

For immediate assistance, please consult the following resources available on the journal website:

* Author Guidelines – Complete formatting and submission instructions

* Peer Review Policy – Detailed overview of the double-blind review process

* FAQ – Answers to frequently asked questions

* Open Access Policy – Information on subscription vs. open access options

Contact Form (Optional)

Authors and readers who prefer not to email directly may use the online contact form available on the journal's website at: https://ksj-journals.org/

The form requires:

* Full name

* Email address

* Affiliation (institution or organization)

* Subject category (e.g., Submission Inquiry, APC Waiver, Ethics Complaint, Technical Support)

* Message

All form submissions receive an automated acknowledgment and are routed to the appropriate department.

Language of Communication

All correspondence with the journal must be conducted in English to ensure efficient processing by the international editorial team. Inquiries submitted in other languages may not receive a response.

Privacy Notice

Any personal information provided to Kemetica Scientific Journals (KSJ) will be used solely for the purpose of addressing your inquiry and will not be shared with third parties except as required by law or as necessary to process your request (e.g., sharing APC waiver requests with the publisher for approval). For more information, please refer to the journal's Privacy Policy available on the website.

Example Inquiry Email Template

Subject: [Inquiry Type] – [Your Name] – [Manuscript ID if applicable]

Dear KSJ Editorial Office,

I am writing to inquire about [specific topic].

My details are as follows:

* Name: [Full name]

* Affiliation: [Institution]

* Corresponding author for manuscript ID: [If applicable]

Please provide guidance on [specific question].

Thank you for your assistance.

Sincerely,

[Your Name]

[Your Email Address]